Instabilité de la plateforme causée par tierce partie d'authentification /...
Jul 20, 20:40 EDTResolved - Cet incident a été résolu / This incident has been resolvedJul 20, 18:28 EDTUpdate - Le fournisseur a fait un changement qui a remis le système partiellement en opération....
View ArticleInfrastructure instability / Instabilité de l'infrastructure
Aug 15, 14:20 EDTResolved - This incident has been resolved.Aug 15, 14:10 EDTMonitoring - We have identified a potential cause and have mitigated it. The errors have stopped but we are monitoring. //...
View ArticleAppointment booking degraded / Dégradation du système de prise de rendez-vous
Aug 31, 12:14 EDTResolved - We rolled out a fix to handle the incompatibility // Nous avons mise à jour le système pour gérer l'incompatibilitéAug 31, 10:58 EDTIdentified - The third party system we...
View ArticleMember profile outage / Panne du système du profile du membre
Sep 6, 15:22 EDTResolved - This incident has been resolved.Sep 6, 14:28 EDTMonitoring - We have found the source of the problem and have fixed it. // Nous avons trouvé la source du problème et l'avons...
View Articledégradation des performances de l'application mobile pour les membres /...
Oct 17, 20:11 EDTResolved - Le fournisseur tiers à l'origine de la dégradation des performances de notre côté surveille toujours les taux d'erreur de connexion de ses clients, mais les performances de...
View ArticleMessaging system unavailable / Système de messagerie indisponible
Nov 15, 17:47 ESTResolved - This incident has been resolved.Nov 15, 16:21 ESTMonitoring - We have implemented a fix and are monitoring. / Nous avons mis en place un correctif et surveillons la...
View ArticlePanne partielle du système de vidéo / Partial outage of the video system
Dec 8, 10:49 ESTResolved - This incident has been resolved.Dec 8, 10:44 ESTMonitoring - Le problème a été identifié et résolu par notre partenaire offrant le service de vidéo // The problem was...
View ArticleEntretien du programme de bien-être // Wellbeing program maintenance
Dec 15, 12:51 ESTCompleted - The scheduled maintenance has been completed.Dec 15, 11:00 ESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 14,...
View ArticleEntretien de base de données / Database Maintenance
Apr 13, 03:45 EDTCompleted - The scheduled maintenance has been completed.Apr 13, 03:15 EDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 6,...
View ArticleEntretien de base de données / Database Maintenance
Apr 21, 03:45 EDTCompleted - The scheduled maintenance has been completed.Apr 21, 03:15 EDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 17,...
View ArticleEntretien de base de données / Database Maintenance
May 4, 04:17 EDTCompleted - The scheduled maintenance has been completed.May 4, 03:16 EDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 28, 13:44...
View ArticleEntretien de base de données / Database Maintenance
May 16, 06:01 EDTCompleted - The scheduled maintenance has been completed.May 16, 03:00 EDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 10,...
View ArticleEntretien de base de données / Database Maintenance
Jun 7, 03:16 EDTCompleted - The scheduled maintenance has been completed.Jun 7, 02:15 EDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun 2, 10:02...
View ArticleTCCi indisponible / iCBT unavailable
Jun 13, 17:06 EDTResolved - Le service est maintenant opérationnel. The service is now operational.Jun 13, 16:52 EDTIdentified - English followsUn incident de notre fournisseur de service...
View ArticleApplication web pour les membres affiche une page blanche / Member Web App...
Aug 21, 12:10 EDTResolved - English followsLe problème a été résolu. Les membres affectés peuvent rafraîchir la page afin d'accéder à l'application à nouveau.--The problem was fixed. Affected members...
View ArticleDéfaut d'inscription des patients / Patient Sign up failing
Sep 25, 17:57 EDTResolved - This incident has been resolved.Sep 25, 17:46 EDTIdentified - The issue has been identified and a fix is being implemented.
View ArticleSisense Scheduled Maintenance
Sep 26, 23:55 EDTCompleted - The scheduled maintenance has been completed.Sep 26, 21:55 EDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep 22,...
View ArticleL'AFM ne permet pas aux utilisateurs de s'identifier dans les organisations...
Oct 3, 09:00 EDTResolved - The issue has been resolved. Le problème a été résolu.Oct 3, 08:52 EDTUpdate - Les membres d'organisations dont l'AMF est appliquée ne pourront pas se connecter à...
View ArticlePresto Reports Broken
Oct 4, 09:35 EDTResolved - This incident has been resolved.Oct 4, 09:34 EDTUpdate - We are continuing to investigate this issue.Oct 4, 08:47 EDTInvestigating - We are currently investigating this issue.
View ArticleSisense PDF Export in French
Oct 4, 13:47 EDTResolved - This incident has been resolved.Oct 4, 13:46 EDTUpdate - We are continuing to work on a fix for this issue.Oct 4, 08:47 EDTUpdate - We are continuing to work on this...
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